All shown prices on the website are shown in the currency DKK and prices are included VAT and service charges.
The transaction currency used is DKK
SAFE PAYMENT ON THE INTERNET
Rubylot is officially approved by NETS for receiving internet payments. All payments will take place on a safely encrypted SSL line directly to NETS. As soon as your account details have been approved by NETS, your order will be confirmed and the amount withdrawn from your account after shipment.
The following credit cards are accepted: Visa, JBC,MasterCard, American Express.
Orders placed before 18.00 on week days will be sent the following day if not the same day. If you order from Denmark you can choose “Fast delivery, 1-2 days” in the check out box. If so, you will receive your shipment by GLS. Orders from foreign countries will be shipped with the best availale shipment company. An email will be sent with confirmation of shipment and delivery date. European countries will most likely also receive their order by GLS. Countries outside Europe will receive shipments by DHL, UPS or the best available shipment company at the time. If some jewelry is not in stock please feel free to contact us. We will look into a possible delivery window for you. Please notice while placing an order it´s possible to write an alternative address for delivery.
RIGHTS OF RETURN
Rubylot provides all customers 14 DAYS OF FULL RIGHT OF RETURN except on jewelry ordered in specialsizes. The 14 days will start from you receive your order, and it must be at our disposal again before 14 days from your receival. When returning, the state of the jewelries should be the same as when you received it.
Christmas presents can be exchanged until january 15th.
Further notice that the original packaging represents a value and should also be returned. A further requirement when returning is that, the goods are sent by registrated parcel post. Charges connected for this purpose will not be returned.
If usage of rights of return Rubylot will refund the full amount of money inclusive our expenses for shipment (i.e. not expenses for shipment concerning your return)
After we receive your returned order the full amount will be transferred to your account during 4 working days.
Please note that it is not possible to return items which are specially produced.
Two or more discount codes can not be used simultaneously unless this is agreed upon. Do you, for an example have a personal discount code, this can not be used in conjunction with other current offers.
We check all jewelleries before shipment. If you will discover any defects, Rubylot will exchange the jewelry.